GLADWYNE, PA – In a post-pandemic world, Waverly Heights Life Plan Community is embracing some of the changes brought on by COVID-19 restrictions to better serve its 250 residents in the midst of its safe reopening.

Over the last 18 months, Waverly has utilized an in-house television system to provide video updates from leadership, share pre-recorded health and fitness classes, and live stream musical performances and educational lectures. The community will continue to share content through this platform both to its overall program offerings and to increase accessibility of programming for residents with limited mobility.

Another expansion of services made available pre-pandemic include more frequent and in-depth technology training classes. Over the course of the stay-at-home orders, seniors found themselves relying heavily on smart phones and tablets to stay connected with loved ones. Waverly Heights had previously hosted iPad and iPhone training classes and will grow that offering over the coming months.

“We had been addressing the desire for increased technology and  technology education for our residents before the pandemic and this time period has amplified the areas of highest need,” said Thomas Garvin, Waverly Heights President and CEO. “While we are  thrilled to be back to hosting in-person programming and seeing each other  we have to continue adapting and recognize that residents have different preferences on how they receive information. Technology will continue to be a cornerstone of growth at Waverly Heights.”

Throughout the pandemic, the staff at Waverly Heights supported residents through an extended period of telehealth usage. This included providing technology education and assistance as well as facilitating appointments as needed. Some residents continue to opt for telehealth when available and Waverly will be evaluating an in-house telehealth platform in the future.

Waverly is also changing how they introduce new residents to the community. Previously they would be invited to a cocktail party for networking. During the pandemic they were filmed doing a video-taped interview with Garvin and that was played over the in-house television network. Moving forward, a combination of those two approaches will be used so that current residents can meet new residents in a way that is accessible to them.

To learn more about Waverly Heights, please visit www.waverlyheightsltd.org
About Waverly Heights
Waverly Heights is a not-for-profit Continuing Care Life Plan Community located in the heart of Philadelphia’s Main Line. Beyond the beautiful gardens and lawns, Waverly Heights offers unparalleled service in an atmosphere of classic style and elegance.

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